Welcome to Canastim.

Canastim is an online store operated by Velanthra Global LLC, a United States business. We offer backpacks, bags, travel accessories, and related products designed for everyday use, work, commuting, cycling, and travel.

Our Store

Our goal is to provide customers with practical products, clear product information, transparent pricing, reliable order fulfillment, and responsive customer service.

Product availability, specifications, colors, dimensions, materials, and prices are displayed on the applicable product pages. We encourage customers to review product information carefully before placing an order.

Shipping and Fulfillment

Orders are processed and shipped from our United States warehouse:

Velanthra Global LLC
2035 Vincent Dr
San Martin, CA 95046
United States

We currently provide free standard shipping on eligible orders delivered within the United States.

Please review our Shipping Policy for processing times, estimated delivery times, tracking information, and other shipping details.

Returns and Customer Support

We accept eligible return requests within 30 days after delivery. Returns are available for defective and non-defective products, subject to the conditions explained in our Return and Refund Policy.

Customers may contact us with questions about products, payments, orders, shipping, tracking, returns, refunds, or privacy.

Contact Information

Store name: Canastim
Legal business name: Velanthra Global LLC

Email: hello@canastim.com
Phone: +1 408-682-2741

Business and warehouse address:
2035 Vincent Dr
San Martin, CA 95046
United States

Website: https://www.canastim.com/

Customer Service Hours

Monday–Friday: 9:00 AM–5:00 PM Pacific Time
Saturday–Sunday: Closed
United States public holidays: Closed

We normally respond to customer inquiries within one business day.

Thank you for visiting Canastim.