Privacy policy

Privacy Policy

Last updated: October 5, 2026

Canastim is operated by Velanthra Global LLC. This Privacy Policy explains how we collect, use, and protect information when you visit or purchase from www.canastim.com.

Information we collect

We may collect information that you provide directly, including:

Name
Billing and shipping address
Email address
Phone number
Order details
Payment and transaction information
Customer service messages

We may also collect technical information such as browser type, device information, IP address, pages viewed, and information collected through cookies and similar technologies.

How we use information

We may use information to:

Process and fulfill orders
Process payments
Provide shipping and tracking updates
Respond to customer service requests
Process returns and refunds
Improve our website and products
Prevent fraud and protect website security
Send marketing communications when legally permitted and when you have consented

Service providers

We may share information with service providers that help us operate our store, process payments, fulfill orders, provide shipping services, maintain the website, analyze website activity, or provide customer support.

We do not sell personal information for money.

Cookies

Our website may use cookies and similar technologies to keep the website functioning, remember preferences, understand website traffic, and improve the shopping experience.

You can adjust cookie settings through your browser. Some website functions may not work correctly if cookies are disabled.

Data security

We use reasonable administrative, technical, and organizational measures to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.